New Perspectives in Management and Leadership: Learning from the Experts

  Welcome to my blog! On this occasion, I want to talk to you about a highly prestigious financial institution in Peru:  Banco Internacional del Perú , better known as Interbank. Founded in 1897, Interbank has become one of the main financial institutions in the country, offering a wide range of innovative products through more than 200 branches throughout the Peruvian territory. Interbank stands out for its solid commitment to the quality of the services and products it offers its customers, as well as for its constant search for their satisfaction.  In addition to its focus on external customers, Interbank also pays special attention to its "internal customers", that is, its employees. The organization has managed to stay at the top of the "Great Place to Work" ranking for years, demonstrating its commitment to the well-being and development of its human talent. Interbank has a clear vision: "To be the Best Bank through the best people" . Its purpose is:...

For this assignment, I chose to work based on the last team I belonged to in the Provincial Stores Division of Interbank in Peru. Next, I will give you a brief description of the team and our goals to achieve. The Interbank Larapa team is an office in the city of Cusco where I work as a manager, directing a group of young professionals with different personal and professional needs. Our primary goal is to provide exceptional service and financial guidance to our clients. In addition, we have monthly commercial goals for the sale of products such as credit cards, mortgage loans, vehicle loans, and savings accounts depending on the needs and use of each client, etc. Likewise, accompanying clients and educating them in the use of alternative channels such as the bank's APP or electronic ATMs so that they can optimize their time.  The team consists of four key positions, each with specific responsibilities: The Assistant Manager supports office operations, ensuring a flow of money and ...

  Hello everyone, As I mentioned in the previous post, I would like to share my personal leadership philosophy below: My Personal Leadership Philosophy Considering my core values, and the meaning of leadership, after analyzing the leaders I admire and who have impacted my personal and professional life, I have developed my own personal leadership philosophy. This philosophy includes leadership styles, values, and behaviors that I wish to express. My leadership is based on values ​​such as integrity, discipline, collaboration, empathy and passion. The leadership style that has prevailed in my career has been the democratic leadership with which I have felt comfortable, however, I will work to achieve a transformational leadership style with which some renowned leaders have inspired me. As a leader, my goal is to inspire and motivate people to reach their full potential. I believe in fostering a positive and encouraging work environment, where everyone feels valued and empowered to g...

  Hello everyone, Before I talk to you about my leadership philosophy, I would like to share with you my choice of three leaders who are an inspiration and admiration in my life for their values, beliefs, and behavior during their personal or professional lives. 1. Jesus of Nazareth Jesus was a man with natural leadership who knew and faithfully believed in his mission and his purpose in life. With a great ability to influence people through example and teaching.   Jesus preached and taught love towards God and others as the supreme value. He believed that if one learned to live in love one would be able to treat others with compassion, empathy and kindness. Moreover, he stressed in different teachings the importance of being humble by encouraging people to serve instead of obsessively seeking power or self-recognition. He taught by example, such as when he washed his disciples' feet as an act of humility and service. In addition, Jesus showed great empathy in connecting ...

  A Good Team Player MINICASE:   MGMT   -   06  1. Introduction & Problem Identification In this case, Steven, a staff accountant in the accounts payable section of an industrial company where he has worked for several years and knows very well the bureaucratic operation of the company, decides to express his concern to his new supervisor, Kristin, since he believes that exist favoritism in the company. He told her that the promotion of people and opportunities for overtime work that has been given in the company was based on personal relationships instead of merit.  While Kristin initially assured Steven that she would address the issue, she takes a confrontational approach in their subsequent meeting, accusing Steven of being part of the problem and demanding the names of the managers involved. The dilemma here is how Kristin, as a manager, can handle the situation in a way that promotes fairness, trust, and effective leadership within the team. 2. ...

Hello everyone, I am happy to share with you my goals S.M.A.R.T.  I have prepared this plan focused on my personal vision and mission. In addition, I defined short, medium, and long-term goals to have a better overview of my professional future and focus on the strategies that I must implement to achieve my goals. 🎯 Short-term goal / Between 6 to 12 months  Obtain a part-time position or internship at a bank in Winnipeg, focusing on customer service roles to gain practical experience in the banking industry in Canada. Complete my college courses with a GPA over 3.8. Connect with professionals through RRC Polytech career services, attend industry events or workshops, and seek out mentoring opportunities to gain information and guidance for my career advancement.   🎯 Medium-Term Goal / Between 1-3 years: Complete my Business Management and my Co-op program at RRC Polytech. Obtain my Post Graduation Work Permit or Permanent Residence. Get a full-time position as a customer...

  Hello everyone, I would like you to know that carrying out this task has helped me to have a clearer vision of what I want to achieve in a few years of living in Canada. Also, I can direct my efforts to a clear objective to make better use of my time and energy. Following, I will share with all of you my personal vision and mission statement.   My Personal Vision 👀   In 10 years, I envision beginning my career in the banking industry as a seasoned customer service professional. Based on my 20 years of experience in my home country, I see myself playing a critical role in creating memorable customer experiences, fostering strong relationships, and ensuring that their financial needs are met to their satisfaction. My goal is to become a trusted advisor capable of helping clients achieve their financial goals. My Personal Mission Statement 🚀 My mission is to help the people and businesses in my community by providing exceptional customer service and financial guidan...