Decision Making
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A Good Team Player MINICASE: MGMT - 06 1. Introduction & Problem Identification In this case, Steven, a staff accountant in the accounts payable section of an industrial company where he has worked for several years and knows very well the bureaucratic operation of the company, decides to express his concern to his new supervisor, Kristin, since he believes that exist favoritism in the company. He told her that the promotion of people and opportunities for overtime work that has been given in the company was based on personal relationships instead of merit. While Kristin initially assured Steven that she would address the issue, she takes a confrontational approach in their subsequent meeting, accusing Steven of being part of the problem and demanding the names of the managers involved. The dilemma here is how Kristin, as a manager, can handle the situation in a way that promotes fairness, trust, and effective leadership within the team. 2. ...